Contact us

Tell us what happened.

Whether you've just realised something is wrong or it happened a while ago, we're here to listen. Send a message and a member of our team will get back to you.

What happens next

  1. 1We read your message and review what you've shared.
  2. 2A member of our team replies by email or phone.
  3. 3If we can help, we'll explain your options and how to open your case.

We'll never ask for your passwords, PINs, or verification codes. If someone does, it isn't us.

Send us a message

It only takes a minute. Fields marked optional can be left blank.

Include roughly when it happened, how you paid, and how much was lost, if you can.

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